服務條款|Heedo Trip

服務條款 Terms of Service

一、總則 General Provisions

本網站(Heedo Trip)所提供之所有服務,均依本服務條款辦理。使用本網站即視為同意本條款之所有規定。

All services provided by this website (Heedo Trip) are governed by these Terms of Service. Using this website constitutes your acceptance of all provisions herein.

二、定義 Definitions

「本網站」指 Heedo Trip 官方網站;「使用者/旅客」指透過本網站預約、付款之自然人或法人;「導遊」指本公司或合作之合法導遊人員。

“Website” means the official Heedo Trip site. “User/Traveler” means any natural or legal person who makes reservations or payments via the Website. “Guide” means our company’s licensed guides or licensed partner guides.

三、預約與付款 Booking and Payment

所有行程商品僅收取新台幣/韓元 10,000 元定金,餘款於行程當日交付導遊。若未於期限內付款,將視為預約未完成。若因不可抗力因素需取消,請依取消政策辦理。

Each tour product requires a deposit of TWD/KRW 10,000. The balance is paid to the guide on the tour day. Failure to pay within the specified period may result in an incomplete reservation. For cancellations due to force majeure, follow the Cancellation and Refund Policy.

四、取消與退款政策 Cancellation and Refund Policy

1) 出發3日前取消,定金全額退還。2) 出發1日前取消,定金不予退還。3) 出發當日未到者,視同放棄,恕不退款。4) 若因天候、交通、不可抗力導致行程取消,本公司將退還定金,惟不負責旅客自行安排之交通與住宿費用。

1) Cancel at least 3 days before departure: full deposit refund. 2) Cancel by 1 day before departure: deposit is non-refundable. 3) No-show on the departure day: no refund. 4) If the tour is canceled due to weather, transportation, or other force majeure, we refund the deposit only; self-arranged transport or lodging costs are not covered.

五、旅客義務 Traveler Obligations

旅客應提供正確之姓名、聯絡方式與必要資料,並於指定時間地點集合。若因遲到、提供錯誤資訊或違法行為導致損失,本公司不負責。

Travelers must provide accurate names, contact details, and required information, and arrive at the designated time and place. The company is not liable for losses arising from lateness, incorrect information, or unlawful conduct.

六、本公司權利 Company Rights

本公司得依天候、交通或安全因素調整行程內容或順序,並得拒絕服務不當行為之旅客。

We may adjust itinerary contents or order due to weather, traffic, or safety, and we may refuse service to travelers who engage in improper behavior.

七、責任限制 Limitation of Liability

本公司將盡力提供安全、準確之資訊與服務,但對因天災、交通、第三方業者或不可抗力造成之損失,不承擔賠償責任。旅客應自行投保旅遊保險。

We strive to provide safe and accurate information and services, but are not liable for losses caused by natural disasters, transportation issues, third-party providers, or force majeure. Travelers should obtain their own travel insurance.

八、智慧財產權 Intellectual Property

本網站之文字、圖片、商標、行程內容等均受智慧財產權法保護,未經授權不得轉載或商業使用。

All text, images, trademarks, and itinerary content on the Website are protected by intellectual property laws. Unauthorized reproduction or commercial use is prohibited.

九、個人資料保護 Personal Data Protection

旅客個人資料僅用於預約、服務聯絡與相關行程安排,詳情請參閱「隱私權政策」。

Personal data is used only for reservations, service communications, and itinerary arrangements. See our Privacy Policy for details.

十、修改與解釋 Amendment and Interpretation

本公司保留隨時修改、補充、解釋本條款之權利,修改後將於網站公告並即時生效。

We reserve the right to amend, supplement, and interpret these Terms at any time. Changes take effect upon posting on the Website.

十一、準據法與管轄 Governing Law and Jurisdiction

本條款以大韓民國法律為準據法,若發生爭議,以本公司所在地之法院為第一審管轄法院。

These Terms are governed by the laws of the Republic of Korea. The court at our company’s principal place of business has exclusive jurisdiction for the first instance.

HEEDO TRIP

Tel: +82-10-8973-0913 · Kakao: heedotrip

地址: 京畿道 富川市 中洞1141-3, 221号

營業執照號碼: 651-14-02929

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